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SHIPPING TERMS AND CONDITIONS
USA Shipping: $4.95 per item or merchandise item. $2.50 for each addition item.
Some will be noted otherwise. Some products will also have Limited Time FREE SHIPPING deals.
Canada Shipping: $7.95 per item or merchandise item. $5.00 for each addition item.
International Shipping: $9.95 per item or merchandise item.
These are the current prices unless otherwise noted or a DEAL PRICE I noted.
We also will offer LIMITED TIME OFFERS that will have free shipping. ONLY if stated.
Arrival time for Domestic shipments is usually 5-10 business days, but can take longer. International orders are usually 2 to 4 weeks longer than USA shipping. Weather and other shipping delays may apply.
Please understand that pre-orders will take longer to arrive.
Shipping method is determined by the seller and is based on the area you live in and what shipping methods are available to your area at the time your order is placed. No expedited shipping is available. If you are unable to receive a certain carrier please contact us before placing your order. The shipping methods we use are UPS, USPS and Fedex. It is the seller’s discretion to decide which shipping method is appropriate for your order.
Customs on international shipments are the customer’s responsibility and vary depending on country. Please contact your local customs office to find out out your countries rates.
If you have any issues with our product quality please contact us upon arrival so we can help you out.
We have a 100% Satisfaction Guarantee.
Any item that is not as represented or has issues can get a replacement.
Please see below for defects description.
All will be final at time of payment. Due to the nature of our business each item is custom printed as it is purchased and cannot be returned or exchanged unless the item is deemed defective.
Defects include discoloration, misprints, incorrect size or color being shipped (must be a different size or color than what is indicated on the order), or incorrect sewing or seams. In cases of defects the customer must notify The Digital Man within 48 hours of the package delivery via an email to : firstname.lastname@example.org
The email must include photographic evidence of the defect in question. All defective items must be sent back at the customer’s expense to our location:
No other returns will qualify for a refund. If you have questions regarding ordering the correct size please refer to our sizing chart (link below).
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
You can talk to our team about an exception to get a refund due to any irregular circumstances. If we give this exception you will still be liable for a 25% restocking fee per returned item. If you cancel a pre-sale purchase, prior to shipping, you will also be charged a 25% restocking fee per canceled item.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org with the subject header “Exchange” with its respective order number.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product send us an email at email@example.com with the Subject Header “Return” with its respective Order Number in order to start the process.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.